Terms and Conditions
TERMS & CONDITIONS
This website is operated by Cheers in a Box Inc. Throughout the site, the terms “we”, “us” and “our” refer to Cheers in a Box Inc. www.cheersinabox.com ( the “Website”) is intended for sole use by those wishing to review, consider, purchase or otherwise engage in commercial transactions involving Cheers in a Box Inc. By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site including but not limited to browsers, vendors, customers, merchants, and/or contributors of content. We reserve the right to refuse service to anyone for any reason at any time.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Please read these Terms of Service carefully before accessing or using our Website.
HOW SHIPPING WORKS
All boxes ordered on the website will ship within 48 hours. We are open Monday-Friday so if the order is placed on a Thursday or Friday it will ship by Monday. There are options to expedite shipping when you check out.
If the address provided is incorrect and the box is shipped back to our offices, we will notify you within 48 hours. You will have the option to re-ship the box and the fees to do so are $18 for the UPS return, plus the new costs to re-ship the box. Boxes may also be repackaged if they are not suitable for a re-ship for $15.
For custom box orders please see shipping terms in your contract.
For clients local to the DC, Maryland, and Virginia areas you are able to pick up your gift at our headquarters located in Chantilly, VA. Please select Local Pick Up upon check out and we will have the gift ready for you within 24 hours. If you need it quicker, please feel free to contact us at firstname.lastname@example.org and we can usually have it ready within 2 hours.
Cheers in a Box currently ships within the United States. Cheers in a Box ships internationally all over the world for custom group orders only.
THE SALE OF ALCOHOLIC BEVERAGES
Cheersinabox.com does not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. Cheersinabox.com makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from cheersinabox.com is over the age of 21. You also agree that any alcohol purchased from cheersinabox.com is intended for personal consumption and not for resale. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21 cheersinabox.com will prosecute you fully to the extent allowable by law.
THE TERM 'FREE SHIPPING'
Unless otherwise specified, offers of "free shipping" throughout the Cheers in a Box website and across all social media accounts, refers to free shipping within the contiguous United States only. U.S territories, Alaska, Hawaii and shipping destinations other than the United States are not entitled to free shipping. If a destination address is eligible for 'Free Shipping', a 'Free Shipping' option will appear in the cart at checkout.
Free shipping does not apply to boxes with wine.
TEMPERATURE CONTROLLED SHIPPING:
During warmer months of the year, Cheers in a Box will ship gift boxes containing wine, chocolate and cheese in cold packaging for no additional package cost. However, it is important that you select 2-day shipping at check out, so it arrives quickly and in great form and does not melt.
CHANGES TO TERMS & CONDITIONS
Cheers in a Box Inc. reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective upon posting. Your access or use of the cheersinabox website following any such change constitutes your agreement to follow and be bound by the Terms & Conditions as changed. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
FOOD ALLERGY DISCLAIMER
Food products that Cheers in a Box provides are generally labeled with possible allergen-containing ingredients from the manufacturer. Any non-labeled food always has a risk of possible allergen contamination. All clients and their guests are encouraged to read the labels before consuming. Cheers in a Box will not assume any liability for adverse reactions to food consumed including labeled and non-labeled food products.
In the event an item is unavailable at the time of being ordered, we reserve the right to substitute an item of the same type, of equal or greater value, and as close to your original item as possible. We will contact the customer if there is no suitable substitution and will offer a refund for that item.
Please contact us if there is an issue with your gift or delivery. We will replace any broken or damaged products. Please email email@example.com with any concerns or questions.
We must receive notification of damaged products within 24 hours of delivery. For products damaged during shipping, please keep all original packing material for courier inspection in order to file a claim with our shipper. We require an image of the damage to be emailed to us at firstname.lastname@example.org.
Cheers in a Box Inc. reserves the right to include a business card and/or insert card inside each gift. We also reserve the right to publish finished products on social media and our website. Personal note cards and messages will not be photographed.
Cheers in a Box™ is a federally registered trademark. All other Cheers in a Box Inc. trademarks, service marks, domain names, logos, company names and indicia of origin referred to on the www.cheersinabox.com website are the property of Cheers in a Box Inc. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Cheers in a Box or any third party without permission from the owner. All rights are reserved. All other trademarks, product and company names, and logos appearing on www.cheersinabox.com are the property of their respective owners.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request.
We follow all PCI-DSS requirements and implement additional generally accepted industry standards.